PRODUCT RETURN/EXCHANGE AND REFUND POLICY

Thank you for your purchase. Please read the following policies regarding product returns, exchanges, and refunds carefully:

Return Policy: You may return unopened products (or items containing a reasonable amount of the unused product), in original packaging within 30 days from the date which the order was placed, for a refund of the purchase price. Only unopened or minimally used items that are in the original packaging may be returned for a refund. If you have any questions about whether your opened product qualifies for return or refund, please contact a customer service representative at high@shopseedleSs.com and we’ll be happy to help.

Return Processing: In order to return a product, you must contact us by CLICKING HERE and submitting a return request. If the item is damaged or defective, we may request for you to email us pictures of damaged or defective merchandise prior to issuing a return authorization. You will be responsible for shipping charges to us for non-defective returns. Shipping charges are non-refundable.

Damaged Items: If you receive a damaged item, the issue must be reported to customer service within 48 hours of delivery to receive a replacement item. We only replace items if they are defective or damaged and exchanges are only for exact item purchased unless the item is no longer available. If a defective item is returned and shows signs of being dropped or physically damaged which is determined to be the cause of the defect, there will be a 25% restocking fee applied.

Exchange Policy: You may be able expedite an exchange by placing a new order and returning the unwanted merchandise. In order to expedite the exchange, please place the new order, and send the new invoice number to the customer support department. The new order will be at your cost and once the unwanted item(s) has returned to us, we will refund you for the item(s). Please check with customer support before placing your new order.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact high@shopseedleSs.com.

Shipping

To return your product, you should mail your product to:
Happy Days, 7927 Garden Grove #8, Garden Grove, CA United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Let’s be inbox friends
Sign up for Special Offers, New Product Releases & learn more about Black Tie CBD

Enter your e-mail

CUSTOMER SHIPPING RETURN POLICY

This policy confirms seedleSs Products are federally legal for customer shipping in accordance with the 2018 Farm Bill, USDA Final Rule, and the DEA Final Rule. seedleSs products contain less that 0.3% delta-9 THC which is federally legal as described in the following legislative bills and rules, which establish the legal framework allowing customers to ship Black TieCBD products.
2018 Farm Bill

In December of 2018, the 2018 Farm Bill was signed into law. It removed hemp, defined as cannabis (Cannabis Sativa L.) and derivatives of cannabis with extremely low concentrations of the psychoactive compound delta-9-tetrahydrocannabinol (THC) (no more than 0.3 percent THC on a dry weight basis), from the definition of marijuana in the Controlled Substances Act (CSA). The 2018 Farm Bill defines hemp as “any part of that plant, including the seeds thereof and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers with no more than a 0.3% concentration of delta-9”.1

DEA Interim Final Rule (IFR)

On August 21, 2020, the DEA published its Interim Final Rule (IFR) to further clarify that hemp and hemp products are not controlled substances. In order to meet the definition of “hemp”, and thus qualify for the exemption from Schedule I, the derivative must not exceed the 0.3% delta-9 THC limit. The definition of “marijuana” continues to state that “all parts of the plant Cannabis Sativa L.” and “every compound manufacture, salt, derivative, mixture, or preparation of such plant,” are Schedule I controlled substances unless they meet the definition of “hemp” by falling below the 0.3% delta-9 THC limit on a dry weight basis. 2

This ruling confirms that products distributed by seedleSs are not controlled substances as long as their delta- 9 THC concentrations do not exceed 0.3% on a dry weight basis.

The 2018 Farm Bill legalized industrial hemp at the federal level and included a provision that makes it illegal for states to prohibit the interstate transportation of hemp and hemp products as follows: No State or Indian Tribe shall prohibit the transportation or shipment of hemp or hemp products produced in accordance with subtitle G or the Agricultural Marketing Act of 1946 (AMA (as added by section 10113) through the State or the territory of the Indian Tribe, as applicable. 3
This ruling makes it clear that seedleSs and customers of seedleSs are allowed to transport and ship hemp or hemp products lawfully in commerce as long as the products are produced in compliance with the 201 Farm Bill by not exceeding a delta-9 THC concentration of 0.3% on a dry weight basis.


1. 7 U.S.C. §1639o(1)

2. https://www.govinfo.gov/content/pkg/FR-2020-08-21/html/2020-17356.htm

3. https://uscode.house.gov/statviewer.htm?volume=132%page=4914#